GENERAL FAQ
 
- Do I need to register?
- How can I register and where can I change my
personal data?
- How do you use my personal data?
- How can I unsubscribe from the newsletter?
- What are collection catalogs and files?
- How can I view the content of a collection?
- How can I download the collection file to view a
collection offline?
- I am a MAC user - can I download the collections and
images too?
- What kind of internet connection do I need?
- Do I have to download everything in one session?
- Can I purchase CD ROMs of the collections?
- I received a custom made CD ROM - is this correct?
- How can I check my order history?

Our support pages are still in processing and will be updated continually.
 
If you have problems or questions on subjects that are not handled here, please send us an e-mail with your question or a short problem description at support@fiolex.net.
 
We thank you for your understanding!
Your Fiolex Team